Maintenance & Support Plan (MSP)
We are pleased to offer MSP, our world-renowned maintenance and support program for our CAD/CAM products. MSP includes unlimited technical support, software and documentation updates.
Unlimited Technical Support
Please contact your authorized Autoship Systems dealer for technical assistance. For North American clients, please email techsupport@autoship.com or contact us by telephone at (+1) 604-254-4171 between 8 AM and 5 PM PST. We recommend that you send your project files as this will help our technicians provide quick resolution to your problems.
Software Updates
Autoship Systems is constantly improving the Autoship suite of CAD/CAM software with product enhancements and new features. With your MSP software updates, we will ensure that you benefit from leading edge technology improvements as well as stay abreast of changing requirements within your industry.
Documentation Updates
All software updates are accompanied with on-line Help and updated manuals (where applicable).
Updating Made Easy
Autoship Systems maintains a dedicated FTP site. As one of our MSP holders, you can access the FTP site to quickly and easily download the latest software and documentation updates.
MSP Policy
Your MSP will commence on the day of software purchase, and will expire at the end of the calendar year. We will send you a notice reminding you of when your MSP coverage expires, and offer you an easy method of MSP renewal.